Policies

About Hero Decks

Hero Decks is a division of Parody Productions LLC.

Contact Information

PO Box 43408 Cincinnati, OH 45243

Phone: 513.929.0019 Fax: 513.929.0028

Hours: 9:00 AM to 6:00 PM EST Monday - Friday

Shipping and Return Policies What are your shipping charges?

Our shipping charges are a flat fee of $4.95, regardless of how many decks you order.

How long does my package take to arrive at its destination?

We process most orders within one business day. Orders are shipped Monday through Friday, excepting legal holidays. Within the United States, please allow 1-5 days AFTER the initial one business day for the item to arrive at your specified delivery address.

Do you accept returns?

We do not accept returns. All sales are final. Rest assured, our cards are poker sized and casino quality and are suitable for all card games.

Damaged Goods Policy

We stand behind our product. If your deck has been damaged during shipment or is defective, return the damaged deck to us along with a description of the defect and we'll promptly ship a replacement deck to you. Please include your contact information and order number when returning a defective product.

Other Important Information Safe Shopping with Hero Decks

Enjoy safe and secure shopping with Hero Decks. Because we care about the safety of your credit card transaction, we use Secure Socket Layer (SSL) encryption technology so unauthorized parties cannot read the information that you send to us. Your credit card and personal information is safe and secure!

Privacy Statement

Our company is committed to preserving your trust and confidence. Because your privacy is important, we have created this privacy statement in order to demonstrate this commitment. The following discloses our information gathering and dissemination practices for this website.
Our site's registration form requires users to give us contact information (such as name and email address), unique identifiers, and demographic information (such as sex or age). We use this information to enhance the site so that it can offer you a more personalized experience. We also use the information to communicate information about our company, promotional material such as contests, questionnaires and surveys, and promotional material from some of our partners. Users may opt-out of receiving future mailings by using the tool explained in the "Updating and Removal of Data" section below. Unique identifiers are collected to verify the user's identity, for use as account numbers in our record system, and for other purposes. Demographic profile data is also collected at our site. We use this data to tailor the user experience, showing you content that is most likely to be of interest to you, and displaying the content according to your preferences. This information may be shared with our affiliates or third-party service providers such as fulfillment centers, mailing houses, event providers, and customer support organizations.

Customer Order Information

Our site uses order forms for customers to request information, products and services. Contact information from the order form is used to send orders, communicate information and promotional material from our company and partner companies. Financial information that is collected is used to bill you for products and services ordered.
The security of your information is a paramount concern to us. When you place orders on this site, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we have implemented industry standard security mechanisms and procedures to protect data from loss, misuse, and unauthorized access, disclosure, alteration and destruction.

Cookies

Hero Decks uses a feature of your web browser called a cookie to assign a unique identification to your computer. Cookies are files that your web browser places on the hard drive of your computer. We only uses cookies to (1) keep track of products placed in your shopping cart, (2) to tell us whether you have visited us previously and (3) to help us determine whether you came to Hero Decks from a particular Internet link or banner advertisement. Hero Decks does not use cookies to retrieve any personal information about you unless you have previously purchased product from us.

Method of Payment

All items are priced in United States Dollars (USD). Hero Decks accepts American Express, MasterCard and Visa credit cards. We also accept prepaid orders with personal checks and money orders drawn on a USA bank and payable in USD.

Sales Taxes

Hero Decks charges applicable sales tax to all items delivered to addresses with the State of Ohio. We are not responsible for additional tariffs or taxes that apply to items shipped to other states or outside the United States.

Order Acceptance

The receipt of an e-mail confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. Hero Decks reserves the right, without prior notification, to limit the order quantity on any item.

Terms of Use

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE (SITE). By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site.

Disclaimer/Limitation of Liabilities

HERO DECKS, A DIVISION OF PARODY PRODUCTIONS LLC, IS PROVIDING THIS SITE AND ITS CONTENTS ON AN AS IS BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENT. HERO DECKS SPECIFICALLY DISCLAIMS ANY REPRESENTATION AND WARRANTY ASSOCIATED WITH THE WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, HERO DECKS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

Except as specifically stated on this Site, neither Hero Decks, nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Copyright

All site design, text, graphics, interfaces and the selection and arrangements thereof are ? 2005, Parody Productions LLC, owner of Hero Decks. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or replication, without prior written permission of Parody Productions LLC is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names are proprietary to Parody Productions LLC.

External Sites

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (External Sites). You acknowledge that Hero Decks is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Supplementation Information

This site supplements the information that you provide with information that is received from third parties. For example, your address may be run against the U.S. postal service database in an effort to correct any typographical errors, so that the publications you seek will indeed arrive at the right location.

Updating and Removal of Data

You may have your name removed from our email marketing lists at any time, by sending us an email with "Remove me from Distribution List" in subject line. Or, you may send a request by mail to the following postal address: HeroDecks PO Box 43408 Cincinnati, OH 45243 Contacting the Website If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: Webmaster HeroDecks PO Box 43408 Cincinnati, OH 45243 office@herodecks.com